Terms of Service

10 documents per day, and every feature.

Nothing is locked behind the paid tier. Every tool, every setting, every encoder option, every preset, and batches of any size are available on the free tier. The only difference between free and Pro is how many documents you may work on in a day.

Two things about the count that are in your favour:

• The unit is a document, not an action. Opening the same file again, re-encoding it at a different quality, cropping and exporting it twice, or retrying a job that failed all cost nothing extra. It is still the same document.
• The day resets at your local midnight, not at a fixed hour somewhere else.

Pro removes the daily limit. It adds no features, because none are withheld.

Prices are in US dollars and exclusive of any tax that applies where you are; tax is calculated at checkout by our payment provider.

Dodo Payments is our Merchant of Record. Your subscription contract for payment purposes is with Dodo, who collects payment, handles tax and issues your invoice. Card details never reach us or the extension.

Pro is delivered as a licence key, emailed to you on purchase. There is no account to create and no password to remember.

A key activates one device at a time. That is not a restriction on how many machines you may own — it is a restriction on how many may be active simultaneously.

To move to another machine:

1. Open the Pro panel on the device you are leaving and press Deactivate
2. Enter the same key on the new device

You may do this as often as you like.

This case is worth stating because it will happen, and because the obvious fix does not work.

Uninstalling the extension or clearing your browser profile removes the activation record from your device — including the id needed to release the activation. Our payment provider still holds the activation, so entering the key again reports that it is already in use, and there is no longer a device to press Deactivate on.

Pro continues to work without an internet connection.

The licence is confirmed with our payment provider every 3 minutes while the window is open and visible, and pauses entirely when it is not. If those checks cannot reach the provider — you are offline, behind a firewall, or the service is briefly unavailable — Pro keeps working for 7 days from the last successful check.

Reconnect within that window and it resumes silently. Past it, the extension returns to the free tier and picks Pro back up automatically the next time a check succeeds. You do not need to re-enter your key.

A failed check never downgrades you. Only a provider explicitly reporting that the key is no longer valid does that, which happens if the subscription is cancelled, refunded or released from another device.

Stated here rather than left to be discovered. None of the following are bugs or temporary gaps, and none of them are grounds for a refund on their own — see the Refund Policy.

No redaction

A black box drawn over text does not remove the text — it stays extractable underneath. Shipping something that looks like redaction but is not would be worse than shipping nothing.

No digital signatures

Browser storage cannot protect a signing key, so there is nothing safe to sign with.

No form filling

Every operation rebuilds the pages, which discards interactive form fields.

No document comparison

Not implemented.

Text recognition is English and printed text only

No handwriting. One language model ships because each additional one adds megabytes for everyone, and recognised text is a good reading rather than a guaranteed transcript — confidence is reported per page so you can judge it.

Extracted text does not recover columns

Multi-column layout is not reconstructed from a PDF.

Image metadata is always removed

EXIF, GPS coordinates, IPTC, XMP and ICC profiles are discarded on every export. This is not a setting: encoding works from decoded pixels, so no code path preserves them. Files that arrive carrying location data are flagged when you add them.

Animated GIF and WebP lose their frames

Detected when you add the file rather than flattened silently.

Background removal finds a colour, not a subject

It works on plain, even backdrops. A busy photograph is out of scope, and no tolerance setting fixes that.

No colour management

Everything is treated as sRGB.

Nothing is generated or upscaled

No AI object removal, no subject detection, no upscaling. Those models are too large to ship inside a browser extension.

An interrupted batch is not resumed

You are warned before closing the window with work in progress.

The extension is provided as is. Document and image processing is complex and file formats are inconsistent in practice, so we cannot warrant that every file produces a perfect result.

Keep your originals. Every tool works on a copy and writes a new file, but the responsibility for keeping the source file is yours. We are not liable for data loss, and our total liability is limited to the amount you paid in the twelve months before the claim.

You may cancel at any time through the customer portal linked from the Pro panel. Pro runs to the end of the period you have paid for; cancelling part way through does not create a prorated refund. See the Refund Policy.

We may suspend a licence for a breach of these terms, a chargeback, or fraudulent payment.